Social BI Data Sources Guide

Social BI reports are built from data sources. Each source defines which records are included, which date field applies, and which dimensions and metrics you can use in dashboards and exports.

Use this guide to choose the right source for your question. For publish date vs. engagement date behavior, start with Understanding Oktopost Analytics: Post vs. Engagement Data Sources. For filters shared across sources, see Report Filters & Dimensions. For troubleshooting, see 0F Analytics & Reporting Troubleshooting.

Core publishing and engagement sources

Data source Use when you need to
Posts Report on post performance by publish date
Engagements Report on engagement metrics by collection date (daily delta)
Profiles Track followers, mentions, and profile visits over time
Link Clicks Analyze short link clicks and click demographics
Conversions Report on website conversions from social interactions
Sessions Report on Oktopost user sign-in sessions

CRM, advocacy, and revenue sources

Data source Use when you need to
Contact Activities Report on named contact social activities
Influenced Opportunities Connect social touchpoints to Salesforce opportunity revenue

Listening, mentions, and paid sources

Data source Use when you need to
Brand Mentions Report on tagged brand mentions
Social Listening Report on posts collected by Social Listening queries
LinkedIn Pages Report on LinkedIn Company Page followers and visitor demographics
LinkedIn Ads Report on LinkedIn paid ad performance
Inbox Measure Inbox conversation efficiency and response times
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